Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
St Triduana's Medical Practice
2019-05-13
Person
1
5
0
Written by a patient
Written by a patient 13th May 2019
I called and they said to come to surgery and we will see you and I was there at 8:20am. They gave me appointment at 10:00am.
I told them I have high temperature and severe headache can't sit that long. But they said to wait till 10.
I came back to surgery at 10 and the receptionist said you have to come back at 10:40.
Totally non professional people.
And due to their negligence I ended up in hospital for four days.
Please avoid this surgery.
St Triduana's Medical Practice
2018-11-14
Person
0
5
0
Written by a patient
Written by a patient 14th November 2018
Not actually a patient but tried to register with this practice. Called two times and talked to the most unhelpful and sour receptionist.
She put me on hold for ten minutes to check that I was in the right catchment area and then hung up the phone without even saying good-bye.
I'm sure the GPs are better but your overall experience has a lot to do with all members of the surgery, and for this reason I chose to go elsewhere.
St Triduana's Medical Practice
2018-04-11
Person
4
5
0
Written by a patient
Written by a patient 11th April 2018
Always found it easy to get an appointment or advice
St Triduana's Medical Practice
2018-04-11
Person
1
5
0
Written by a carer
Written by a carer 11th April 2018
Would never use this practice due to staff being not so nice and revoming people from their list due to missing appointment's due to suffering from bad epilepsy
St Triduana's Medical Practice
2017-04-03
Person
1
5
0
Written by a patient
Written by a patient 3rd April 2017
I've been very disappointed about the fact that is almost impossible to get an appointment when need it, even if it is an emergency they anyway not gonna find time for you, and one of the lady at the reception answered " that's not our business " what they mean? I'm not well and you are a doctor, that's didn't sound professional and serious. They could at least try to help maybe by calling you in case there is a cancellation but they do not care at all. I've end up at the hospital at the end because time of waiting is always two weeks time, also even the patients are workers and if your day off does not coincide with the appointment then 2weeks became a month or more even if you may need just a prescription, so you have plenty time to just get worst and wrost. This is awful.
Resources
Short link to review St Triduana's Medical Practice: http://iwgc.net/eb9me